We protect your privacy

Legal Notice

Legal Notice

Please read the following information to ensure that you are fully aware of how personal data is collected, processed, and used on our website.

1. Controller for processing the personal data

Your data is processed in the name and on behalf of:

LEWA GmbH
Ulmer Str. 10
71229 Leonberg, Germany

Persons responsible and Managing Directors Dr. Martin Fiedler, Stefan Glasmeyer

You can contact our data protection officer at the mailing address above or by e-mail at datenschutz@lewa.de.

Please note:

This privacy policy may be adjusted from time to time, for example due to changes caused by technological advancement, legal requirements or other factors.

For this reason, we ask that you occasionally visit this page to find out about any changes we make here.

2. Data collection for internal system and statistical purposes

For technical reasons, to protect our legitimate interests your Internet browser automatically transmits data to our web server when you access our website. This data includes the name of the website accessed, the file, date and time of the access, status codes, browser type and version, and the visitor's IP address. This data is stored separately from other data that you enter while using our services. This data does not refer to a specific person. The log data collected is used exclusively for statistical evaluations to ensure reliable operation, security and improved usability for our website, and is then deleted. If we have concrete reasons for suspecting unlawful use, we reserve the right to review the log data later and evaluate it with regard to the concrete suspicion as necessary.

3. Collection and processing of personal data

Personal data is only collected and processed beyond this extent, if you provide it on our website of your own accord. This could be the case:

• When you request a consultation or offer
• When you use our after-sales and service forms
• When you submit a supplier application
• When you make a general inquiry (which you can also make by e-mail, phone, or on social media such as Facebook)
• When you download one of our white papers
• When you order our newsletter
• When you register for the LEWA press distribution list
• When you use our application and contact forms
• When you register for our online shop
• When you use our contact form for the online shop
• The personal data sent to us depends on which form you use to contact us.
• When using our online chat service

3.1 Purposes of data processing

The personal data you enter will be collected and stored for the internal uses listed below and for our own purposes:

• To create a customer profile and for the contact history
• To transfer the data to the subsidiaries or sales partners responsible for serving you
• For assignment and processing of your inquiry
• To create and send you offers of products and services
• To create and process contracts
• For customer satisfaction surveys
• To process applications for open positions (for more on this, see the special information under the section "Processing in application procedures")
• To conduct any necessary personal communication by phone, fax, letter, e-mail, or on social networks
• For storage in a customer relationship management system ("CRM system")
• For managing visitors who visit our premises
• For advertising measures for products and services from companies in the LEWA Group, affiliated companies and licensed commercial products
• To send you the newsletter, invitations to trade shows and events, product information and general news about our corporate group, industry and technologies by e-mail
• To answer your questions/comments/concerns using our chat software

3.2. Processing data for our newsletter

In order to send the newsletter, we will retain your data until you send us a corresponding notice or terminate your subscription to our newsletter. You may terminate your subscription at any time using the link provided in the newsletter. By terminating, you are revoking permission to use your contact data. Your data will then be immediately deleted at no cost to you.

In addition, personal data is automatically collected when you access the newsletter and its content. We use this data for statistical purposes and to optimize our products and services.

3.3. Processing in application procedures

We collect and process applicants’ personal data in order to process their applications. The data may also be processed electronically. In particular, this is the case if applicants send us the relevant application materials electronically, for example using our online form or by e-mail. If LEWA GmbH concludes an employment contract with an applicant, the personal data sent will be stored for the purpose of managing the employment relationship in accordance with the legal requirements. If we do not conclude an employment contract with an applicant, the application materials will be deleted by no later than six months after we turn down the application, unless deleting them would conflict with LEWA GmbH’s other legitimate interests. Other legitimate interests in this sense include, for example, the burden of proof in proceedings based on the German General Act on Equal Treatment (AGG).

When you use our online form, the data is encrypted using state-of-the-art methods before it is sent to us. Alternatively, you may also send us your application by e-mail. However, please note that applicants must encrypt it themselves in this case. For that reason, we recommend either using our online form or mailing it to us.

Any documents that you submit in connection with reimbursement of your travel expenses will be stored in accordance with the requirements of applicable tax law, and will be deleted after expiry of the retention periods defined by law.

3.4 Processing when using our chat service

We provide you with chat software from the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany on our website. You can use the chat like a contact form to chat with our staff almost in real time. When you start the chat, the following personal data is collected:

• Date and time of the chat,
• browser type/version,
• IP address,
• operating system used,
• URL of the previously visited website,
• amount of data sent.

Depending on the course of the conversation with our staff, further personal data may be entered by you during the chat. The nature of this data depends largely on your question/comment/concern that you describe to us. The purpose of processing all this data is to provide you with a fast and efficient means of contact and thus to improve our customer service.

All our employees have been and will be trained with regard to data protection and taught how to handle customer data safely and confidentially. All our employees are bound to confidentiality and have signed an addendum in their employee contracts to commit to maintaining confidentiality and observing data protection.

Accessing our website loads the chat widget in the form of a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that runs on your computer and enables the chat.

Further information on data protection can be found in the Privacy Policy of Userlike UG (haftungsbeschränkt).

3.5 Automated decision-making/profiling

We do not use your data for automated decision-making. Profiling is performed in the scope described in the section "Analysis by WiredMinds."

4. Legal basis for processing your data

The lawfulness (legal basis) for processing your data results from your consent (in accordance with Art. 6 Par. 1(a) of the GDPR) and/or the necessity of doing so in order to perform a contract or take steps prior to entering into a contract (in accordance with Art. 6 Par. 1(b) of the GDPR). If it is necessary for legitimate interests pursued by LEWA GmbH, we will process the data in accordance with Art. 6 Par. 1(f) of the GDPR. The processing of your data from an application procedure also takes place in accordance with § 26 BDSG. If you voluntarily share special categories of personal data with us in your application (e.g., information about a disability), your data is also processed according to Art. 9 Par. 2(b) GDPR. If we need to request data about your health to ensure that the requirements for the position advertised are met, processing of this data will also comply with Art. 9 Par. 2(a) of the GDPR.

5. Duration of data storage

We will store your data for the period of time for which your consent is valid or until the data has fulfilled its purpose. Afterwards, we will delete this data if no legal obligations require us to retain it.

6. Transmission of data

The transmission of data you input into forms is always encrypted.

We may arrange for data to be transferred to one or more processors, such as service providers (web hosting service providers) or our affiliated companies or the sales agencies commissioned by LEWA GmbH, which will also use the personal data exclusively for internal purposes that can be attributed to our company.

We will not disclose your personal data to any other third parties without your consent unless doing so is required by law or necessary in order to protect LEWA GmbH’s rights, property, or security.

If external service providers come into contact with personal data, we demand mandatory legal, technical and organizational measures to ensure compliance with data protection regulations.

7. Processing data based on cookies and other analysis techniques

Among other things, our website uses what are known as cookies, which are used to make our Internet presence more user-friendly, more effective, and more secure – for example, to accelerate navigation in our platform. Cookies also permit us to measure information such as the frequency of page calls and general navigation. Cookies are small text files that are stored on your computer system. Please note that some of these cookies are copied from our server to your computer system; some of these are what are known as "session cookies." Session cookies are characterized by the fact that they are automatically deleted from your hard drive after the end of the browser session. Other cookies (“persistent cookies”) remain in your computer system and allow us to recognize your computer system the next time you visit our site. Of course, you can reject all cookies as long as your browser allows you to. However, this might limit the convenience and options for using our Internet presence.

When you visit our website, you can learn about the use of cookies and define the settings for handling cookies and allow or reject the cookies that may be used/not used on your system, with the exception of cookies necessary for the operation of the website.

By clicking on the symbol for the "Data protection settings," which you can find in the bottom left corner of each page of our website, you can edit your saved settings at any time, and these changes can also apply retroactively.
 

7.1 Analysis by WiredMinds

Our website uses pixel-counting technology from WiredMinds GmbH (www.wiredminds.de) to analyze visitor behavior. As needed, data is collected, processed and saved, from which user profiles are created under a pseudonym. The usage profiles are fully anonymized where possible and appropriate.

This service is also only used if you have consented to it.

With your consent, cookies can be used. Cookies are small text files that are saved in the visitor's Internet browser and are used to recognize the Internet browser. We transfer the data we collect about you, which may also include personal data, to WiredMinds or WiredMinds may gather this data directly. WiredMinds may use the information that is left behind after visiting the websites to create anonymized usage profiles. Data collected without the explicit consent of the affected person is not used for personal identification of the website visitor and is not pooled with personal data of the owner of the pseudonym.

IP addresses are immediately anonymized after collection through the deletion of the last number block.

By clicking on the symbol for "Data protection settings," which you can find in the bottom left corner of each page of our website, you can opt out of website tracking by WiredMinds.

7.2. Use of Matomo

This website uses the open source web analysis service Matomo. Matomo uses technologies that enable cross-page recognition of the user for the analysis of user behavior (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of the website is saved on our server. The IP address is anonymized before saving.

This analysis tool is used on the basis of Art. 6 Par. 1(f) GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our web offerings and our advertising.

The information collected by Matomo about the use of this website is not forwarded to any third parties.

7.3. Google (re)marketing services

If you have given your consent, we use the (re)marketing function of Google Inc. ("Google") on our website. The purpose of this function is to present visitors to our website with interest-based advertisements through the Google advertising network. In this process, your browser stores cookies, which are text files stored on your computer in order to recognize you when you visit websites that belong to the Google advertising network. This allows these pages to display advertisements related to content that you previously accessed on websites that use Google’s (re)marketing function. Google has stated that it does not collect any personal data in this process. If you do not want the Google (re)marketing function, you can make the appropriate settings for general deactivation of this function at www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising through the Network Advertising Initiative by following the instructions at www.networkadvertising.org/managing/opt_out.as.

For more information about Google (re)marketing and Google's privacy policy, please visit www.google.com/privacy/ads/.

Alternatively, you can opt out of interest-based advertising through Google marketing services using the setting and opt-out options Google offers at www.google.com/ads/preferences.

8. Data processing by YouTube

Our website contains embedded videos from YouTube. Our site only enables the connection to YouTube. When a YouTube video is displayed, however, data is transmitted to YouTube, for which we require your consent before transmission.

YouTube is a product of Google Inc. Please refer to YouTube's privacy policy (http://www.youtube.com/t/privacy) for information about the purpose and extent of data collection and use by Google, as well as your rights and setting options for your protection as a YouTube customer.

9. Links to other Internet sites

Our Internet site contains links to other websites.

We have no influence on whether the operators of other websites comply with the data protection regulations.

As a provider, we are responsible for our own content in accordance with the general legislation. Our own content is distinct from links to content provided by other providers. We do not assume responsibility for external content provided for use through links, nor do we endorse such content.

The provider of the external site linked has sole liability for illegal, inaccurate or incomplete content, and in particular for damages that result from use or failure to use the information presented there.

If legal violations are found, we will immediately remove the links in question.

10. Your rights to your personal data

According to the General Data Protection Regulation, you have the right to information about your stored personal data at all times and free of charge as well as the possible right to correction, blocking or deletion of this data. In cases where we are required to observe legal retention periods, we will restrict your data from further processing instead of deleting it, so that it can no longer be used for the aforementioned purposes.

You still have the right to receive your stored personal data from us in electronic form.

You can revoke your consent to the saving and processing of your saved data at any time with effect for the future. In this case, we will immediately delete your stored data or restrict its processing if legal requirements prohibit us from deleting it.

If you need to contact us about this subject, please use the contact details below.

If you believe that LEWA GmbH is not processing your data in accordance with the applicable data protection laws, you have the right to lodge a complaint with the data protection supervisory authority of your choice.

10.1 Individual case-related right to object

You have the right, for reasons resulting from your particular situation, at any time to object to the processing of personal data relating to you that takes place based on Article 6 Paragraph 1(f) GDPR (data processing based on a weighing of interests); this also applies to profiling based on this provision in the terms of Article 4 Par. 4 GDPR. If you object, we will no longer process your personal data unless we can provide justification with compelling, legitimate reasons for processing that outweigh your interests, rights and freedoms or unless processing serves the enforcement, exercise or protection of legal rights.

11. Data security

Your personal data is transmitted over the Internet in encrypted form. We use SSL ("Secure Sockets Layer") encryption technology for this. Be aware that there may be security vulnerabilities during Internet data transmission (including communication via e-mail). Seamless protection of data from third-party access is impossible.

We use technical and organizational means to secure our website and other systems against the loss, destruction, access, change, or distribution of your data by unauthorized persons. The security measures are continuously improved in keeping with technological developments.

Access to your customer account is only possible after entering your personal password. You should always handle your access information confidentially and close the browser window when you have ended communication with us, particularly if you are sharing use of the computer with others.

12. More information and contacts

Please contact us if you have additional questions about data privacy. For questions about the collection, processing, or use of your personal data, or for notification, correction, blocking/restriction, or deletion of data, or to revoke previously granted authorization, please contact:

LEWA GmbH
Ulmer Str. 10 
71229 Leonberg, Germany 
Phone: +49 7152 14-0 
E-mail: dsm@lewa.de

Data protection officer
datenschutz@lewa.de